Never miss another service opportunity.
Generex answers instantly, qualifies requests, schedules jobs, and keeps customers informed — 24/7.
Difference
Not just faster. Smarter.
Most chatbots take messages. Generex has conversations. It understands the context of your business and responds with intelligence, not just speed.
Emergency
Water leak or routine repair? Generex knows the difference.
Generex identifies emergencies instantly and escalates urgent service issues before they become disasters.
Behaviors
How Generex operates like your best dispatcher
Same intelligence, different understanding
xPRO Business Outcomes
What xPRO delivers for Home Services
Turn service inquiries into booked jobs.
Generex captures inbound calls and website inquiries, qualifies the issue, and schedules work automatically.
Most home service businesses don't lose jobs because they can't fix the problem. They lose jobs because the phone went to voicemail. SellPRO™ fixes that.
Lead
Qualified lead captured
Contact verified · Service request
Calendar
Appointment booked
Dec 21, 2025 · Estimate
Key outcomes for SellPRO
Qualified Service Requests Captured
Every inbound inquiry is identified, categorized by issue type, and stored with verified contact details.
Emergency Calls Prioritized
Urgent issues like burst pipes, no heat, or electrical hazards are escalated instantly.
Appointments Scheduled Automatically
Service visits booked directly into your calendar without back-and-forth calls.
Financing Opportunities Identified
Payment plan eligibility surfaced during qualification to increase close rates.
Objections Handled Instantly
Pricing concerns, timeline questions, and warranty details addressed in real time.
Follow-Ups Executed Automatically
No stalled opportunities because someone got busy or forgot to call back.
Not automation. Operational clarity.
See how Generex transforms your service operations
Before Generex
Missed calls, slow response, lost revenue
- Missed after-hours calls
- Dispatch confusion
- Emergency jobs buried
- Slow callbacks
- Technicians missing job details
- Customers asking for updates
- Office staff overloaded
- Inconsistent follow-up
- Lost revenue opportunities
After Generex
Jobs captured, dispatched, and coordinated automatically
- Jobs qualified instantly
- Emergencies escalated automatically
- Appointments coordinated faster
- Customers updated automatically
- Technicians arrive informed
- Fewer missed opportunities
- Reduced office workload
- Faster response times
- More booked revenue
Scenarios
Real dispatches, real results
Urgency recognized. Technicians dispatched. Revenue captured.
Emergency
Emergency HVAC failure
Homeowner at 10:30 PM: furnace stopped working in freezing temperatures. Generex identifies the emergency, gathers equipment model and symptoms, confirms the customer needs same-night service, and alerts your on-call technician with full job details — all within 60 seconds.
Emergency
Water heater outage
Customer messages early Saturday morning: no hot water and a puddle forming. Generex recognizes the urgency, asks about tank location and water shutoff status, and dispatches your nearest available plumber with all details before you finish your coffee.
Emergency
Garage door emergency
Homeowner at 7 AM: garage door stuck open, car trapped inside. Generex qualifies the issue — spring vs opener vs track — gathers photos, and schedules a priority dispatch. Technician arrives with the right parts.
Emergency
Electrical outage response
Customer reports sparking outlet and partial power loss at 11 PM. Generex escalates immediately, advises the homeowner to flip the breaker, and routes the job to your licensed electrician on call. No voicemail. No delay.
Dispatch
Plumbing leak dispatch
Tenant texts about water dripping from the ceiling. Generex gathers the floor, unit number, and severity, determines this needs same-day dispatch, and coordinates the closest available plumber — before the property manager even sees the message.
Retention
Maintenance membership renewal
Annual HVAC tune-up is due for a customer who signed up 11 months ago. Generex reaches out proactively, offers available appointment windows, and books the renewal visit. Recurring revenue captured without your office lifting a finger.
Stop losing jobs to missed calls and slow response.
Join home service businesses using Generex to capture more leads, dispatch faster, and reduce operational chaos — 24/7.